How to Forget and Rejoin a WiFi Network on Mac

Forgetting a WiFi network removes the saved password and all connection profile data. This forces Mac to treat the network as completely new on the next join, which resolves a range of issues including captive portal failures, wrong password errors, and corrupted network settings.

When to Forget a Network

  • Captive portal is not appearing (cafe or hotel WiFi)
  • Mac connects but has no internet access
  • Password was changed and Mac keeps failing to authenticate
  • Network shows a security warning or wrong security type
  • Connection keeps dropping on a specific network

When NOT to Forget a Network

  • You do not know the password - forgetting removes it and you will need to re-enter it
  • The problem is affecting all networks, not just one - this is a system-level issue

How to Forget a Network on Mac

  1. Click the WiFi icon in the menu bar (top right of screen).
  2. Click Wi-Fi Settings (or System Settings → Wi-Fi on macOS Ventura and later).
  3. Find the network you want to forget. Click the information icon (i) next to it.
  4. Click Forget This Network.
  5. Confirm when prompted.
  6. The network disappears from your saved list. Rejoin it by clicking the name and entering the password.

After Rejoining - Captive Portal Networks

When rejoining a captive portal network (hotel, cafe, airport), make sure your VPN is disconnected before you rejoin. After the network is selected and a connection established, wait 5-10 seconds for the captive portal popup to appear. If it does not, open Safari and visit http://neverssl.com to trigger it manually.

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